Shipping Policy

At Ink&Ballad, every project is custom-crafted and personalized to each client.

Digital Products

Digital products, including personalized songs and digital book files, are typically delivered electronically via email or download link once finalized and approved.

Delivery timelines for digital products may vary depending on the complexity and level of customization involved in the project.

Physical Products

Physical products, including printed books and keepsake items, are carefully prepared and shipped once the final design and personalization process has been approved by the client.

Shipping timelines may vary depending on production requirements and destination.

Once shipped, tracking information will be provided whenever available.

While we strive to ensure timely and secure delivery, shipping carriers and transit times are outside of our direct control.

In the event that a package is lost or damaged during transit, please contact us and we will work with you to resolve the issue appropriately.

Project Timelines

Because every project is uniquely personalized, timelines can vary depending on:

  • Project complexity
  • Revision requests
  • Current production volume
  • Shipping destination

We will communicate estimated timelines throughout the process and do our best to keep you informed every step of the way.

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