Returns & Refund Policy

Due to the highly personalized and custom nature of our products, finalized digital and physical products are generally non-refundable and non-returnable.

Each project is created specifically for the individual client and cannot be restocked or resold once completed.

However, at Ink&Ballad, we are committed to creating something meaningful that you truly love.

Throughout the creative and review process, we work closely with our clients to ensure the final product aligns with their vision before approval and finalization.

We encourage clients to carefully review all drafts, previews, and personalization details during the collaboration process.

Refunds or replacements may be considered in situations involving:

• Lost shipments
• Significant transit damage
• Failure of delivery
• Incorrect item received

If an issue arises with your order, please contact us and we will do our best to resolve the situation fairly and appropriately.

Our goal is always to provide an experience and final product that exceeds expectations.